UNIVERSITY OF CENTRAL FLORIDA - Orlando, FL
Degree: Masters in Business Administration
May, 2002

FLORIDA SOUTHERN COLLEGE - Lakeland, Florida
Degree: Bachelor of Science in Business Administration
Major:  Personnel Management
December, 1987

ADVENTIST HEALTH SYSTEM – Winter Park, Florida
May 2006 - Present

Sr. Decision Support Analyst – Knowledge worker adding value to data.

Applies analytical and creative abilities to research issues and provide suggestions for resolutions or improvements to Human Resources programs and plans.  Responsibilities include:

• Tracking and management of key business HR Metrics to identify trends and make actionable recommendations.
• Work cross-functionally with Information Systems to maintain, coordinate, and roll-out HRIS projects.
• Collection, assessment and distribution of analytics, aggregating internal and external data sources, publishing standardized reports and create actionable trend information based upon research.
• Identify and measure key HR performance metrics for Human Capital improvements.
• Provide monthly, quarterly and annual reports, dashboards and scorecards to include trending, analysis and recommendations.  Present to HR leadership and Executive leadership.
• Ensure internal stakeholders have information required to do business and make decisions in regards to Human Capital.
• Perform ad-hoc business analysis for internal departments regarding HR data.
• Monitor the quality and integrity of the data in the system and reports being produced.
• Assist in development of business cases and analysis of new or improved HR technologies.
• Seek out possible vendors whose products add value to HR processes and functions.

FLORIDA HOSPITAL - Orlando, Florida
January 1994 – May 2006

Associate Director, Human Resources, Applicant Services

February 2004 – May 2006

Plans and administers policies and programs related to all phases of Florida Hospital System (7 Hospitals, ~15,500 employees) recruitment efforts.  Develop both domestic and international strategic recruitment plans with budget of over $3.5 million, ensure strategic alignment between staffing and organizational goals and develop alternative sourcing and recruitment methods/processes.  Interfacing with partners, both external (vendors & consultants) and internal (stakeholders and leaders) to determine best practices and methods, as well as, team with Finance and Marketing departments to develop staffing demand models looking 10 years into the future.  In 2005, Florida Hospital hired over 3700 employees and exceeded Registered Nurse hire goals to reduce premium labor costs as primary goals.

Managed subordinate supervisors who supervise other employees in applicant services.  Responsible for the overall direction, coordination, and evaluation of these units.  Also directly supervises additional non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Also functioning as the Human Resource project manager responsible for the evaluation and implementation of Human Resource and Recruitment technology as well as HR expert in analytics and metrics.   

Prior Florida Hospital Positions:

• September 2003 – February 2004 – Manager of Nurse Recruitment
• November 1997 – September 2003 – Lead Nurse Recruiter
• January 1994 – November 1997 – Nurse Recruiter

VARIOUS RECRUITER & RECRUITMENT SALES POSITIONS
April 1989 - January 1994

 SNELLING & SNELLING - Altamonte Springs, Florida

• July 1992 - January 1994
  HEALTHCARE INFORMATION SYSTEMS SPECIALIST

 CORPORATE RESOURCES GROUP - Orlando, Florida

• January, 1992 - May, 1992
  INFORMATION SYSTEMS RECRUITER

 INNOVATIVE ALLIANCE INC. - Altamonte Springs, Florida

• July 1990 - January 1992
  STAFFING COORDINATOR

 TECHNICAL AID CORPORATION - Orlando, Florida

• April 1989 - July 1990
  CONTRACTS MANAGER

• Nursing Spectrum Career Fitness Expo, 2004, “How to Select and Employer that Matches Your Career Goals”
• Florida Association of Health Care Recruiters Annual Conference, March 2005, “Cracking the Code of Metrics”
• Vurv Healthcare Users Group, October 2007, “Recruitment Metrics 101 for System Administrators”
• Florida Association of Health Care Recruiters Fall Conference, October 2007, “Take the Jitters out of Metrics”
• National Association of Health Care Recruiters Annual Conference, July 2008, “Understanding Metrics and Making Them Work for You”

• HR Measures & Metrics, ASMI, 2005
• HR Metrics, HumanResourceMetrics.org, 2006
• Power Analyst Boot Camp, DataPig Technologies, September 2007
• Using Balanced Scorecard & Strategy Maps, University of Florida, The Leadership Development Institute, March 2008
• Workforce Analytics, INFOHRM Workshop, June 2008
• HR Measures & Metrics, AMA, September 2008
• Dashboard & Visualization Bootcamp, Data Pig Technologies, October 2008
• Misc. Conferences including PriceWaterhouseCoopers HR Conference 2007, Human Capital Institute Summit 2006,2007, Talent Management Superconference 2008, IHRIM Conference 2006, 2008, SHRM 2006